Frequently Asked Questions
If you need help, the answer to your question is likely to be found on this page.
I can't login, or I forgot my username or password.
If you can't login the first time after registering, make sure that you have finished the registration process by authenticating your MTGO account with Infobot. The instructions are in the same E-mail that has your password.If you are still having troubles, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or contact us.
How can I update my profile?
To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.
How can I report an error or other problem with the site?
To report an error or problem with the site, you can post to the Bugs / Issues forum. Be as detailed as possible so that a replication of the error can be done and a fix can be applied.
How can I deal with someone that is bothering me?
How can I report spam or other inappropriate content?
You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.
Is my information kept private?
Absolutely. We do not share any personally identifying information about you to any third party.
How can I make my profile private?
If the administrator has enabled it, you can make your profile private by visiting the Profile Privacy page.
How can I block users from contacting me?
You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.